If you're having a technical issue with a component from one of our partners, you can contact them directly to receive the quickest possible support.
Here is a list of the component manufacturers we've most commonly partnered with in recent years, along with some contact information to get in touch with their service departments. For technical issues not involving Felt frames or forks, but rather a component from another manufacturer, contacting them is the best way to ensure the quickest support possible.
- Customer Service: https://bike.shimano.com/en-US/service-upgradeparts.html
- Warranty Information: https://bike.shimano.com/en-US/information/warranty.html
- Customer Support: https://www.sram.com/en/company/contact
- Technical Manuals & Documents: https://www.sram.com/en/service
- Customer Support: https://www.sram.com/en/company/contact
- Technical Manuals & Documents: https://www.sram.com/en/service
- Customer Support: https://www.sram.com/en/company/contact
- Technical Manuals & Documents: https://www.sram.com/en/service
- Customer Support: https://www.dtswiss.com/en/support
- Contact: https://www.dtswiss.com/en/dtswiss/contact
- User Guides: https://www.mavic.com/en-us/user-guides
- Contact: https://www.mavic.com/en-us/contact-form
- Technical Support: https://hayesbicycle.zendesk.com/hc/en-us/categories/360002329634-Reynolds-Docs
- Warranty Information: https://hayesbicycle.com/pages/warranty
- Help Center: https://www.ridefox.com/fox17/help.php?m=bike
- Tuning Guides: https://www.ridefox.com/subhome.php?m=bike#tuning
- Service Manuals: https://trpcycling.com/downloads/
- Service Videos: https://trpcycling.com/category/video/service-videos/
- Contact: https://trpcycling.com/contact/
- Contact: https://bearpawls.com/contact_us.html
- Contact: https://www.novatecusa.net/contact/
- Service: https://www.novatecusa.net/rma/
- Customer Support: https://www.fullspeedahead.com/en/support
- Contact: https://www.prologo.it/en/contacts
- Warranty Information: https://www.prologo.it/en/warranty
- Contact: https://www.bosch-ebike.com/us/
- Or visit an authorized Bosch Dealer: https://www.bosch-ebike.com/us/service/dealer-search/
Don't see your component manufacturer on this list? No worries. Contact us and we'll help you out.