How do I fix my e-bike battery or drive unit?

If you are having an issue with your e-bike battery from one of our previous model year e-bikes, please contact the drive unit manufacturer; details are in the article.

Felt e-bikes use drive units and batteries from leading manufacturers who have the infrastructure to service your needs.

If you are having an issue with any Bosch e-bike drive unit, please contact Bosch directly: 

https://www.bosch-ebike.com/us/service/contact/

•If you are having an issue with any Shimano e-bike drive unit, please contact Shimano directly:

https://www.shimano-steps.com/e-bikes/north-america/en/service